Have you ever thought about how important your roof is? How it protects your home, belongings, and most importantly, your family? When it comes to the construction of your roof, you deserve the best contractor and products available. Here are some questions and concerns that should be discussed with your roofing contractor before you hire them for the job.
- What products are being used?
What type of materials are being used? Is the business licensed for these materials through the manufacturer? You want to make sure the contractor is using high quality products for your new roof.
- What other services are offered?
Before choosing your roofing contractor you may want to make sure the business has a wide variety of services such as roof repair or roofing inspections. If other roofing issues were to arise in the future, you would already be familiar with a contractor and understand their contract information.
- Experienced roofers
How many years has the company been in business? What is the average experience of each roofer? Do they have multiple years of roofing under their belt? Most often, a professional, reliable, and experienced roofer will have had many years of practice, as it takes time to understand exactly what is needed of them in a specific task
- Thorough communication skills of the process
The contractor and customer should discuss each step of the process before making a final decision. It’s vital that each party knows what to expect of the job. Making sure you are both on the same page is crucial for the intended end result. There is nothing worse than paying for a project that isn’t exactly what you had in mind.
You should talk to the contractor and make sure there is a timeline of how long the process will take right from the get-go. Unexpected issues are always a possibility, but knowing exactly how long your home will be under construction is good for both you and the roofing company, alike.
- Who will be performing the work?
When you first meet a contractor are you speaking with the salesman of the company or the actual contractor? Are they planning on subcontracting out because it is a larger job than they can handle? It is always important to know exactly who you should expect to show up to work on your home.
- Have everything documented
Ask to have a written payment plan laid out to see what each step costs including: project, permits, timing, materials, cleanup, and warranties. This will hold all parties accountable and make sure everything from the responsibilities and payments are clear to both parties.
- Insured and licensed
With technology at your fingertips, you now have the ability to easily check Michigan’s governmental website to see if the business you are thinking about hiring has a contractors license. Referral sites such as Angie’s List and the Better Business Bureau are also a great way to see other customers interactions with contractors. When first meeting, you should also ask the contractor to present to you documents for proof of licensing.
- Check out customer reviews
Check out referrals, references, and complaint discipline history of the company you are planning to work with. Photos from past projects, if available, are great to see because it shows some proof of their work and what they are capable of. Another great resource to look into is to see if the contractor is a member of the Better Business Bureau which is a trusted and accredited resource.
- Positive word of mouth (family and friends)
Take advice from people you already trust. If one of your good friends that you share similar interests with recommends a certain contractor, then you may find the same pleasing experience. You have already built a relationship and trust the opinions of your family and friends, so you may want to stick with what you know.
Looking for a trusted roofing contractor? Call Werner Roofing at (616) 844-5382 to discuss our services, strategy, or products. Werner and Sons has been in business since 2007 and owner Kris Werner has more than 20 years of experience in the roofing industry. We proudly use GAF Roofing Products.